Housing

Service Charge Officer

4Recruitment Services are seeking   to assist our housing association client based in South London. You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a good technical understanding of service charges as well as being competent with Excel. The client will allow hybrid working once training has been completed. Working hours are Monday to Friday 9:00am – 5:00pm DUTIES AND RESPONSIBILITIES INCLUDE: Handle service charge enquiries from residents and internal staff Work with your managers to answer escalated customer complaints Work closely with the analysts prior to service charge estimates and actuals are sent to ensure accuracy Inv...

Job Type:

Contract

Location:

N/A

Salary:

£18.00 - 23.45 per hour

Job Ref:

BSCLARSERCHARG

Home Ownership Officer

4Recruitment Services are seeking a Home Ownership Officer. The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester. DUTIES AND RESPONSIBILITIES INCLUDE: Undertake the role of Account Manager for shared ownership and leasehold customers, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards.  Contribute to the regional and neighbourhood planning process, providing local knowledge and insight to ensure delivery plans reflect assigned scheme priorities.  Drive the reduction of interaction demand through proactive customer engagement and promotion of self-service, providing ongoing customer support as required.  Responsible for engaging with customer to ensure access is provided to their home to undertake Asset Services inspections or repairs and undertake enforcement actions where there are breaches of...

Job Type:

Contract

Location:

Liverpool

Salary:

£18 - 23 per hour

Job Ref:

BSRIVLHOMOWNE

Senior Estates Valuation Surveyor

Senior Estates Valuation Surveyor – Leicester Salary: £48,474.00 to £51,515.00 Full-Time (37 hours) Contract: PERMANENT Joining our Asset Strategy, Valuation and Commercial Real Estate Teams. You’ll become part of a professional team, delivering valuation and estate asset management services for the Council. As part of the Estates and Building Services Division, we work closely to encourage business growth, job creation and develop our property investment fund. With your work involving a diverse range of land and property types including commercial, industrial, residential, retail, agricultural, tourism, business premises and operational property. The team are proactive and innovative, providing solutions in commercial property management, replacing existing assets, and investing in new assets that make a big and positive impact on our community. Due to expanding speciality we are looking to recruit  senior valuation surveyors, in either our A...

Job Type:

Permanent

Location:

Leicester

Salary:

£48,474 - 51,515 per year

Job Ref:

LH012641 - P

Housing Advice and Benefits Team Manager

Housing Advice and Benefits Team Manager - HYBRID Rugby £30.62 per hour Duties and responsibilities: Work with a broad range of stakeholders for the prevention and management of homelessness and rough sleeping in the borough   MUST have homelessness experience Managing the housing waiting list and allocation of homes (including nominations to Registered Providers) in accordance with the organisation’s adopted allocations policy Overseeing the delivery of a compliant and responsive Housing Benefits Service and Council Tax reduction scheme Support the strategic enabling of affordable housing, which meets need To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our service standards, and are used as a data source to inform potential service improvements Take a lead role in creating, delivering and monitoring the implementation of relevant strategies, service plans and service area projects identified in the C...

Job Type:

Contract

Location:

Rugby

Salary:

£30.62 - 30.62 per hour

Job Ref:

AK2904242

Accommodation Officer

Accommodation Officer - Dorset Salary: £17.59 per hour Full Time – Monday-Friday 09:00-17:00 Role Purpose: To efficiently manage all aspects of our clients supply of temporary accommodation across Dorset. To ensure rent is paid on each placement, following the Housing Debt Management. Key Responsibilities: To manage the physical condition of the directly managed temporary accommodation so that it is in a permanent lettable state, conduct inspections, book repairs, maintenance, organise redecoration, and ensure any communal areas are clean and safe. To control the financial liability through the local housing debt management process, pursue accommodation charges, monitor HB payments and work closely with housing finance team. To maintain and update comprehensive records in connection with the management, maintenance and costs associated with the temporary accommodation and occupants as required. To obtain and monitor all mandatory safety certif...

Job Type:

Contract

Location:

Dorset

Salary:

£17.59 - 17.59 per hour

Job Ref:

CA260401