Customer service advisor
| Job Title: | Customer service advisor |
| Contract Type: | Contract |
| Location: | South East London |
| Industry: | |
| REF: | 1160667 |
| Contact Name: | Lily |
| Contact Email: | lilye@4recruitmentservices.com |
| Job Published: | 15 days ago |
Job Description
Location: North Hertfordshire
Pay: £12.07 per hour
Hours: Monday – Friday, 08:45 – 17:00
Start Date: Immediate
We are looking for a Customer Services Advisor to provide high-quality support and solutions across a range of services, including Tax, Housing, Waste, and Environmental Health.
Key Responsibilities:
- Handle customer enquiries via phone, email, social media, and face-to-face interactions.
- Log and manage customer feedback, including comments, compliments, and complaints.
- Resolve enquiries efficiently and professionally.
- Perform administrative tasks to support council services.
- Represent with professionalism and excellent communication.
- Strong customer service skills with a customer-first approach.
- Attention to detail and the ability to adapt to different situations.
- Confidence in handling enquiries with professionalism and patience.
- Ability to multitask, manage time effectively, and stay resilient under pressure.
- Good computer skills with the ability to navigate multiple systems.
- Strong written and verbal communication skills.
- This is an excellent opportunity for a customer-focused professional looking to make a positive impact.
To find out more information please contact Lily at Lilye@4recruitmentservices.com
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Get similar jobs like these by email
By submitting your details you agree to our T&C's