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Customer Service Assistant - North Hertfordshire

Job Title: Customer Service Assistant - North Hertfordshire
Contract Type: Contract
Location: Letchworth
Salary: £11.07 - 12.58 per hour
Start Date: ASAP
Duration: TBC
REF: BF500195515
Contact Name: Billy Fagg
Contact Email:
Job Published: 3 months ago

Job Description

Customer Service Assistant - North Hertfordshire

£11.07 to £12.58ph

Full Time / Hybrid


  • To operate professionally as an individual and team member for the benefit of the customer at all times, regularly contributing ideas, suggestions and feedback to Team Leaders thus providing a valuable contribution to the effectiveness and continued success of the CSC.
  • To keep up to date with developments, services and information relating to the CSC and the rest of the Council to ensure appropriate and timely information is given to customers.
  • To competently operate a number of computer systems including Microsoft Excel, Word and Outlook programmes, the Council’s CRM system, telephony systems (including switchboard and call distribution), websites/intranet
  • To take a flexible approach to the changing patterns of work within the CSC and undertake other duties consistent with the job purpose and grade of post.

To find out more information please contact Lucie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity.