Planning Support Officer

Planning Support Officer - Stoke-on-Trent Based 

Duties:

• To give the administrative and customer service support needed to help the core Development Management Team and Enforcement Team work effectively and efficiently.
• To help people applying for planning permission and their agents through the planning process, including giving basic information about planning, the planning process, planning enforcement, writing letters about planning requirements and researching planning histories and appropriate legislation.
• To help planners and enforcement planners to receive and validate new planning applications, cases and other work, including downloading or scanning application forms, plans, drawings and other information, taking fees, plotting sites, closing cases and returning unregistered applications and fees.
• To help carry out any monitoring, research or investigation needed to support planning decisions and enforcement investigations, including planning histories, local land charge planning information and helping people making personal searches, working to deadlines as required.
• To help businesses in Stoke-on-Trent to develop and grow by giving practical advice about planning and other Council services and putting businesses in touch with others who can help.
• To generate letters and reports, including letters asking for information, decision letters, enforcement letters, consultation reports and formal notices and to do this within legal deadlines

Requirements:

• Demonstrate a flexible and proactive attitude to problem solving in pursuit of corporate objectives.
• Demonstrates a general understanding of systematic performance management and improvement systems.
• Demonstrates good customer service skills.
• Able and willing to continue to develop own professional knowledge, skills and experience.
• Demonstrates attention to detail and accuracy when collecting, interpreting, recording and storing information.

To find out more information please contact Lucie at Lucieh@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity.