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Sovereign Housing Association - Operations Support Coordinator

Job Title: Sovereign Housing Association - Operations Support Coordinator
Contract Type: Contract
Location: United Kingdom
Salary: Market related
REF: DC/LM/7/11/2023/1
Contact Name: Deanna Clarke
Contact Email:
Job Published: about 1 month ago

Job Description

Sovereign Housing Association - Operations Support Coordinator

£14 per hour – On going contract.

Location - Fleetsbridge, Poole - BH17 7AF

Knowledge and skills:

  • Ability to flex and support colleagues during periods of high workload.
  • Experience of operating within a fast paced highly regulated environment.
  • Ability to propose creative solutions that drive improvement.
  • Ability to use multiple systems and understand how they communicate and interact.
  • Excellent decision-making skills enable responsive action to ensure the best customer outcome.
  • Evidence of excellent customer service achievements in a busy delivery environment
  • Excellent oral and written communication and interpersonal skills
  • Ability to interpret and use complex data.
  • Excellent stakeholder management skills with proven ability to engage and influence others to deliver the best outcomes.
  • Knowledge of relevant health, safety, and environmental legislation with focus on compliance within all activities undertaken by the teams
  • Ability to communicate responsibilities to data users and assure the proper use of data.
  • within the Customer Data Domain
  • Understanding of data breaches, associated implications and industry standards of preventing/triaging a breach
  • High level understanding of safety compliance processes and procedures, and ensuring these are followed at all times to manage risk to customers and Sovereign.
  • Ability to impact assess and to understand the difference between ‘major’ and ‘minor’ data
  • issues.
  • Knowledge of methods to monitor the quality of data and identify issues e.g. reconciliations