Business Support Officer - Manchester

Business Support Officer – Manchester

Salary: £8-11

Full-Time (37 hours)

Skills and Abilities:

This Role Profile outlines the key tasks you will be expected to perform to give you an understanding of a typical day and the key activities that you will be expected to deliver or contribute to the delivery of.

The ‘About You’ section explores what qualifications, experience, skills and knowledge you will need for the role.

We are a values based organisation and you will need to reflect our values, as well as the requirements in ‘About You’ in your application

Person Specification

Your Main Priorities

To assist the Senior Business Support Officer in providing an efficient business support function within a neighbourhood or specialist service area.

To work collaboratively with colleagues, partners, patients and other stakeholders to meet service need as part of the All Age Integrated Health and Social Care Service.

Key duties

To receive, log and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across both Pennine Care Foundation Trust (PCFT) and the Trafford Council (TC).

To carry out and monitor petty cash transactions efficiently and in accordance with PCFT and council policy and financial regulations.

To order supplies and resources (e.g. stationery, equipment) and maintain stock.

To process and maintain data in a variety of IT systems, (including manual and electronic), completing inputting in order to provide accurate management information.

To prepare statistical information for stakeholders as and when required, undertaking surveys or audits as required.

To attend meetings and events offering professional business support including preparing information and papers beforehand and typing related supporting documents as required.

To support business support apprentices, students, volunteers etc. in the workplace.

May be required to complete front line reception duties ensuring anyone attending the building receives high quality care and effective service.

Deal with contractors and visitors to the building, maintaining records of work required and completed.

To undertake all general office duties as and when required including, for example;

Audio typing

Booking meetings, appointments etc.

Maintaining inventories and stock

Filing, photocopying, scanning, printing, archiving

Supporting project related activities

Preparing service information (e.g. leaflets, pathways etc.)

Housekeeping and caretaking duties i.e. opening/closing of satellite buildings

To carry out any other duties commensurate with the grade of the post.

The post holder may be subject to rotation of posts on the same pay band within the Business Support Service.

EXPERIENCE:

Experience of working in a team and achieving collective goals.

Experience of quickly analysing problems and finding appropriate and timely solutions.

Experience of demonstrating, guiding or advising on standard procedures and processes.

Experience of dealing with correspondence.

Working knowledge of Microsoft Office package, including Word, Excel and Outlook.

Good numeracy skills.

Proficient in a range of relevant IT skills 

We offer:

• 24 hour one on one specialist social work consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Alex Tomkins on 0208 514 9131