Business Support Officer - Oldham

Business Support Officer – Oldham (Temp Vacancy)

Pay Rate: £10.00ph

Full-Time (37 hours)

Job Purpose:

To provide general clerical support to the Compliance & Strategy Team.

To provide effective and comprehensive higher level business support by working as part of a team and through the provision of more service-specific administration duties.

Accountabilities:  

• Type and produce presentations using a computerised presentation package and to format existing presentations.
• Retrieve information from computerised databases, manipulate data and create non-standard reports
• Run data reports and correct errors
• Analyse and validate service specific information, requesting additional details or clarification, as required
• To assist with the diary management for assigned senior managers in designated service areas
• Undertake progress chasing
• Preparing papers and agendas
• Investigate anomalies / discrepancies, and propose a course of action to the budget holder
• Analyse statistical and financial information and provide information to others
• Develop knowledge and understanding of service area to be able to respond to more complex queries
• Formulate routine responses and acknowledgements to correspondence and where appropriate take initiative on behalf of the service
• Carry out investigations into complaints in line with corporate procedure and escalate where appropriate
• Proactively support quality assurance and highlight potential improvements to business processes to ensure accurate delivery of information, advice and guidance to customers
• Support the co-ordination of large events
• To be responsible for co-ordinating meetings, using own initiative on dates after considering attendees availability, ordering refreshments in accordance with council policy and booking venues
• Take informal and formal minutes/ action points and produce accurate set of minutes, chasing follow up actions where appropriate
• To adhere to the relevant quality standards.
• To actively promote the equalities and diversity agenda in the workplace and in service delivery.
• To adhere to council / directorate policies and financial guidelines / regulations, including customer care, health and safety, data protection, data management, and information security (including external funding organisations)
• To participate in self-improvement in performance through workplace development
• Suggest areas for service and process improvement
• Undertake any additional duties commensurate with the grade of the post
• Colleagues within the council, including elected members
• Internal and external customers
• Representatives of partner organisations

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact  parbejm@4recruitmentservices.com