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Business Support Officer - Telford

Job Title: Business Support Officer - Telford
Contract Type: Temporary
Location: Telford
Salary: £10.41 - 10.41 per hour
REF: PM611772
Contact Name: Parbej Miah
Contact Email:
Job Published: 7 months ago

Job Description

Business Support Officer – Telford (Temp Vacancy)

Pay Rate: £10.41ph

Full-Time (37 hours)

Job Purpose:

To carry out a range of administrative duties within Adults and Children’s Services. The post holder will be required to work within any area covered by the Services as required.


  • Carry out a range of administrative duties including the maintenance of accurate records and systems, relating to the service, including any associated IT systems (e.g. Protocol, CareFirst, Electronic Data Management, Education systems, etc), file destruction, website checks and authoring, data collation and data quality.
  • Provide support and assistance on recording mechanisms to other workers, also to support mobile working.
  • Recommend and contribute to the development of systems and procedures to ensure the effective, efficient running of the support service.
  • Deal with a wide range of enquiries from employees and customers that will require patience, understanding, basic service knowledge and an ability to establish the exact nature of the problem/enquiry.
  • To initiate and process routine correspondence, reports and other documents as directed, to support professionals.
  • Processing payments, invoices, checking orders, etc, using appropriate software.
  • Regular contact with finance colleagues in monitoring payments and raising invoices, as required.
  • Safe and Well procedures.
  • Diary management.
  • Arranging meetings and training, collating information relating to invitees and attendees, and minute taking for a wide variety of complex meetings.
  • Attend and participate in relevant meetings.
  • To carry out other general office duties under the guidance of a Senior Business Support Officer or the Team Leader Business Support or other Team Leaders.
  • To promote standards which achieve equality of opportunity.
  • To ensure personal adherence to all relevant Policies & Procedures.
  • Any other duties commensurate with the post.
  • To work in a flexible way that meets the requirements of the service.
  • To input client information on a number of client databases in an accurate and timely fashion, contributing to the completion of statutory returns.
  • To respond appropriately to telephone and face to face enquiries from services users, their families and the general public.
  • Take minutes, collate information and prepare straight forward reports
  • To arrange to order stationery and consumables for the Team, ensuring adequate stocks and deal with requests for repairs/maintenance of equipment and the building.
  • To use imagination and creative skills to identify new opportunities for working smarter across services.
  • Recommend and contribute to the development of systems and procedures to ensure the effective, efficient running of the support service.

We offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Parbej Miah 07435336299.