Corporate Feedback office - Haringey London

Corporate Feedback office – Haringey London

Pay - £17.27ph

Full Time – Temp with view to go Permanent

Address - N22 7TY, Alexandra House

Job Purpose:

• To ensure the effective operation of the Council’s procedures for customer feedback (complaints, compliments & suggestions), statutory social care complaints, and member enquiries.
• To log, allocate, chase, and escalate (where necessary) cases in accordance with the Council’s procedures and timescales.
• To work effectively with service investigators and managers and ensure they understand the Council’s procedures and the importance of responding to cases within timescale.
• To deal with customers in a professional and customer focussed manner, including communicating effectively, both orally and in writing.

Are you prepared to rise to the challenges of working in the high pressure, results driven world of recruitment?

To find out more information please contact Deanna at Deannac@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity.