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For all emails sent to our staff, these will automatically be forwarded to our Response Team as some of our staff have been furloughed POSSIBLY INCLUDING YOUR USUAL CONTACT in accordance with the Government Job Retention Scheme.Please be advised that you will then shortly receive a response from your contact or someone from the Response Team who are still working as normal.Rest aasured that even during this difficult time, you will see no drop in quality of service and the 4RS team are still here to help you in any way we can.

Customer Service Officer - Central London

Job Title: Customer Service Officer - Central London
Contract Type: Temporary
Location: Greater London
Salary: £12 - 14 per hour
Contact Name: Alex Tomkins
Contact Email:
Job Published: over 1 year ago

Job Description

Customer Service Officer - Central London

Salary: £12-14ph

Full-Time (37 hours)

Person Specification

  • To deliver a high-quality customer service across all channels including but not limited to telephone, web and face to face.                                                                                     
  • To ensure the responses to enquirers comply with organisational standards, procedures and legislative requirements.                                                                                                               
  • To deliver the highest standards of customer care and improve customer satisfaction through survey delivery                                                                                                     
  • To support and drive the digital and channel shift programme.

We offer:

  • 24 hour one on one specialist social work consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other Social Work vacancies in your area please contact Liam Heddle on 0208 911 1083