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Disrepair Officer - Greenwich

Job Title: Disrepair Officer - Greenwich
Contract Type: Temporary
Location: Greenwich
Salary: £20 per hour
REF: PM774006
Contact Name: Parbej Miah
Contact Email:
Job Published: 2 months ago

Job Description

Disrepair Officer – Greenwich (Temp Vacancy)

Umbrella Pay Rate: £20.00ph

Full-Time (37 hours)

Job Purpose:

  • To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance claims against the Royal Borough of Greenwich are dealt with professionally in accordance with procedures.
  • To manage and monitor works in relation to structural, insurance schemes and disrepair procedures.
  • Work with ordering and delivery managers to achieve a level of quality and consistency within the repairs service, agreeing action to improve service delivery.
  • To supervise, provide instructions and guidance to up to 50 internal/external contractor staff, working in a number of dispersed locations, to ensure that work is completed on time, to a high specification and is carried out in accordance with relevant Health and Safety standards.


  • To negotiate and liaise with tenants, leaseholders, their legal and surveying representatives, Legal Services and other professional bodies, access arrangements to carry out pre and post inspections to identify areas of statutory disrepair and defects under the current Housing Disrepair Protocol.
  • To prepare detailed specifications of work, risk assessments and method statements relating to on-site inspections and produce estimates, feasibility studies and plans for the cost effective processing of repairs. Obtain tenders and quotations from approved contractors ensuring compliance with statutory budget and audit requirements, standing orders and financial regulations.
  • To produce accurate photographic records to support casework in Court, assist stock condition purposes and to ensure recharges for repairs can be collected effectively. Maintain proper records of visits and inspection findings, making recommendations to senior managers on any areas needing further actions.
  • To produce detailed expert reports and professional diagnostic surveys and represent the Council in Court as an expert witness, give evidence and assist the Court with technical issues.
  • Investigate and assist with responses to the Ombudsman service in relation to repairs and major works issues, ensuring responses are provided in a timely manner to agreed procedures and timescales.
  • To maintain a comprehensive and working knowledge of relevant legislation, local documentation and court procedures. Liaise with legal colleagues on individual cases ensuring that relevant legislation is adhered to in respect of disrepair to avoid unnecessary litigation. Keep abreast of developments with statutory and regulatory requirements legal proceedings and interpretation of legislation.
  • To work independently, manage and monitor a variable caseload in relation to disrepair, structural and insurance work to provide an effective specialist surveying service. Be proficient in the use of devices, aids and instruments for the purpose of making assessments and diagnosis of building failures. Undertake a full range of diagnostic tests and procedures to establish causation in cases of dampness and specify appropriate remedial works.
  • To establish and maintain good lines of communication and positive working relations with relevant staff and managers across the department within other directorates of the Council and with external partner agencies and organisations.
  • Attend case conferences, meetings, committees, and home visits to tenanted properties (including outside normal working hours as required) to advise on a range of housing issues, present reports and feedback on investigations.
  • To advise and apportion liability for repairs and decorations between the Council and the occupier. To develop expertise for example party wall awards to determine legal responsibilities.
  • To report on KPI and customer satisfaction targets for the repairs service and assist in the preparation of statistical and performance reports.

We offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact