Connecting to LinkedIn...

Helpdesk Administrator

Job Title: Helpdesk Administrator
Contract Type: Permanent
Location: Reading
Industry:
Salary: £23k - 24k per year
REF: jmHelpdeskRG2
Contact Name: Jordan Mascall
Contact Email: enquiries@4recruitmentservices.com
Job Published: 5 months ago

Job Description

Job Title: Helpdesk Administrator

Salary: Up to £24,000

Location: RG2 6GF

Shift: Monday to Friday, 8am till 5pm – (37 Hours per week).

Duties may include but are not limited to:

Maintain the Helpdesk function with the timely answering of all telephone, email and in person enquiries.

To Ensure that all urgent faults are escalated accordingly.

To Pass third party faults through to relevant person(s) or sub-contractors to Follow up on all reactive calls logged before they become overdue to Collate daily/Weekly/Monthly statistics

Requirements:

Must  possess 2 years’ experience within a similar role

 

Recruitment is done in line with safe recruitment practices. 4RS is an equal opportunities employer.

If interested, please submit an updated CV for consideration