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Helpdesk scheduler

Job Title: Helpdesk scheduler
Contract Type: Contract
Location: Manchester
Industry:
Salary: £12.50 - 13.00 per hour
REF: jmPSWYG
Contact Name: Jordan Mascall
Contact Email: enquiries@4recruitmentservices.com
Job Published: 5 months ago

Job Description

Helpdesk Planner/Scheduler required –Manchester, M90

Monday to Friday, 9am till 5pm.

Starting ASAP

Start: 03/05/22

Length: 3 months minimum

Paying £13Ph via umbrella.

Objectives and responsibilities:

A critical role supporting the contract delivery to achieve PPM and reactive performance SLAs/KPIs for self delivered and subcontracted works.

General administration to support managers and supervisors in achieving contract performance.

Main Duties:

To raise work orders on system.

To raise Purchase orders.

To chase up work orders on a daily basis.

Respond to helpdesk emails within a timely fashion.

To provide administration support to Engineers, Supervisors and Management.

Answer the telephone and address all enquiries in a timely and professional manner.

Run open job weekly reports.

Assist with planning of PPM & reactive workload

Recruitment is done in line with safe recruitment practices. 4RS is an equal opportunities employer.

If interested, please submit an updated CV for consideration