Hillingdon Council - Revenue Officer (Revenue & Benefits)

Hillingdon Council - Revenue Officer (Revenue & Benefits)

Location - Hillingdon UB8 1UW

£25 – Full Time - On going contract

Experience of administration of council tax including setting up and amending account in line with legislation. Dealing with enquiries in respect of discount, exemptions, change of circumstances and recovery notices using the NEC Revenues and Benefits system . Will be required to process refunds and respond to correspondence received regarding council tax queries.

Role Purpose:

To deliver an efficient, effective revenue collections and recovery service through the prompt and accurate processing of information from all sources including online facilities.

Be responsible for setting accounts, applying reliefs, discounts and exemptions to correctly levy the council tax due from Hillingdon residents.

Carry out recovery procedures in accordance with council tax regulations

Assist tax-payers face to face in the Council tax reception as required with their enquiries

Assist taxpayers at court and at pre court surgery sessions and negotiate suitable payment arrangements.

To liaise with Insolvency Solicitors, Practitioners and any other agency acting on behalf of the Council in instigating Bankruptcy, Charging Orders and winding up action