Housing Solutions Officer - Sheffield

Housing Solutions Officer – Sheffield (Temp Vacancy)

Umbrella Rate: £12.69ph

Full-Time (37 hours)

Job Purpose:

• To assist with the smooth and effective delivery of the Housing Solutions Service through direct public contact
• To undertake casework
• Prevent Homelessness, hospital admissions and delayed discharges from a range of supported and institutional accommodation and care

Accountabilities:

• Interview clients, undertake housing need and homeless assessments within statutory and policy frameworks, provide advice, ongoing support and maintain client contact
• Carrying out home visits or visits to hospitals and other relevant sites
• Preventing homelessness, hospital admissions and delayed discharges from a range of supported and institutional accommodation and care
• Collect information relating to applications from a variety of sources
• Progress cases, from application to final outcome and evaluation including administration of reviews and the collection of any additional required information from a range of sources
• Provide information on all available housing, support and other related services
• Make decisions within legal and policy frameworks
• Provide positive outcomes for clients using a full range of options and empowering where possible
• Assist clients to access specialist support services as required (for example, advocacy services, tenancy support, equipment and adaptations, city wide alarms)
• Interpret and support clients of the Local Authority through the Council’s Lettings Policy, including assistance with the bidding process
• Providing office duty work
• Liaise with other statutory and voluntary sector organisations,
• Arrange interim accommodation with the Interim Accommodation Team where required
• Assist in reaching all targets across the Housing Solutions Service
• Manage own targets specific to the post
• Respond to customer queries and/or complaints
• Respond to telephone, mail and electronic enquiries
• Produce and present reports including making recommendations on any aspect of the Housing Solutions Service
• Develop links with partners and across Housing Solutions Service
• Understand standards and outputs required across the service
• Understand appropriate legislation, local priorities, guidance and procedures
• Undertake any other duties and responsibilities, which do not change the character and purpose of the post.

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Parbej Miah 07435336299.