Income Recovery Assistant

Income Recovery Assistant | Islington

Job Purpose

Income Recovery Assistant will be responsible for supporting Team Leaders on service delivery and development and, where appropriate statutory and professional accountabilities.

Income Recovery Assistants will be responsible to the Team Leader for achieving agreed performance outcomes and standards, which will be reviewed on at least an annual basis.

Income Recovery Assistants will be expected to be committed to the council “Core Principles and Key Aims” and must demonstrate this commitment in the way they carry out their duties and responsibilities.

• To provide support to Income Recover Officers in delivering an effective income recovery service to all tenants in the Area. 
• To provide administrative support to the Income Recovery Team. 
• To collect all income due in line with targets, by way of correspondence, telephone calls and interviewing. 
• To agree repayment plans and keeping accurate records.
• To manage all parking and garage accounts.

Main Duties and Responsibilities

• Income Recovery Assistant will be responsible for supporting Team Leaders on service delivery and development and, where appropriate statutory and professional accountabilities.

• Income Recovery Assistants will be responsible to the Team Leader for achieving agreed performance outcomes and standards, which will be reviewed on at least an annual basis.

• Income Recovery Assistants will be expected to be committed to the council “Core Principles and Key Aims” and must demonstrate this commitment in the way they carry out their duties and responsibilities.

• To provide support to Income Recover Officers in delivering an effective income recovery service to all tenants in the Area.

• To provide administrative support to the Income Recovery Team.

• To collect all income due in line with targets, by way of correspondence, telephone calls and interviewing.

• To agree repayment plans and keeping accurate records.

• To manage all parking and garage accounts.

You will have the following experience:

Experience of working in an administrative office, ideally within social housing environment.  OR  A relevant Housing Qualification.

Excellent verbal and written communication skills and numeracy skills as applicable to the requirements of the post with good attention to detail.

Ability to compile, maintain and assist in the updating of complex filing and other systems.

Please contact Liam Heddle at 4Recruitment Services if you are interested in applying for this role.

Contact Number: 0208 911 1083                Contact Email: liamh@4recruitmentservices.com