Connecting to LinkedIn...

Information Advice & Guidance Advisor - Barnsley Council

Job Title: Information Advice & Guidance Advisor - Barnsley Council
Contract Type: Contract
Location: Barnsley
Salary: £12.95 - 12.95 per hour
REF: NYKLH15532020
Contact Name: Nanayaw Kyeremeh
Contact Email:
Job Published: about 2 years ago

Job Description

Barnsley Metropolitan Borough Council - Information Advice and Guidance Advisor

Location: Acorn Centre, Barnsley, South Yorkshire, S70 2JL

Contract: Initial three-month contract with possible extension.

Hours: Full Time – Monday to Friday – 9:00am to 5:00pm

Payrate: £12.95 an Hour

Purpose of the Role

Supporting unemployed adults to access employment, education and training opportunities.

Good current understanding and working knowledge of the routes into employment, education and training opportunities particularly relevant to south Yorkshire.

Experience of working with unemployed adults and of the welfare benefits system. Experience and knowledge of working with outcome related funding and following funding guidelines.

This will include completing relevant forms, updating systems and collating appropriate evidence for customers.

Main Duties and Responsibilities

To identify and assess the needs of individual customers and record the results using contract compliant and quality assured mechanisms which provide a baseline from which progress and achievement can be measured.

Develop up to date information on a complex range of issues covering numerous agendas, signposting and making appropriate referrals to other departments and organisations as required.

Support in the preparation of clear and concise person-centred Action Plans, reviewing on a regular basis, ensuring both qualitative and quantitative data can be extracted.

Have some experience of the local labour market to inform planning of or referral to relevant interventions or activities which ensure customers progress into and sustain employment.

Facilitate effective and efficient job search activities relevant to the skills and abilities of the individual, their proximity to the labour market and the contract being delivered.

Maintaining accurate records and report performance in line with contract and service performance management systems, processes and timelines.

To use or develop specific IT packages as directed to record information and produce reports.

Carry out audit checks to ensure that all documentation is completed and compliant with all relevant quality or contractual standards and requirements.

Support with Planning and delivering relevant, high-quality activities and interventions to individuals and groups ensuring full compatibility with specific contract requirements

Participate in and contribute to meetings, development activities, quality assurance interventions or review boards as required.

Support, motivate, counsel or direct individuals including those with learning difficulties and disabilities, complex health needs or multiple barriers to employment to engage in relevant activities and interventions which support their progression to work.

To undertake tracking of individuals, provide in-work support or undertake other required activities to ensure successful and effective contract delivery

Liaise and collaborate with internal and external stakeholders, including employers’ managers, employees and customers, ensuring information and communication links are maintained and a responsive, quality service delivered

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Nana Kyeremeh on 0208 514 9137 or Email