Local Outbreak Response Team Leader

Worcestershire County Council - Local Outbreak Response Team Leader

Location: County Hall, Worcester, WR5 2NP

Contract: Initial three-month contract with possible extension

Hours: Full Time 37 Hours a Week – 9:00am-5:00pm Monday to Friday

Payrate: £18 - £20 an Hour

Purpose of the Role

To lead a duty team delivering a high standard of first point of contact services to people needing support from the LORT

To identify and understand the key risks of transmission of COVID-19 when discussing a situation

To be able to accurately record information and highlight when action needs to be taken

To give advice which corresponds with national and local guidance regarding COVID-19

To represent the LORT and WCC and always provide excellent communication in a timely fashion

Main Duties and Responsibilities

Prioritising and organising the tasks for the LORT responders each day

Setting up a LORT service meeting 3 times a day to monitor and track activity, reprioritising where necessary

To highlight to the duty public health consultant when issues require their attention

Refer queries or situations to external organisations when relevant and check for new and incoming situations in Inbox

Produce daily information reports to partners, including ASC, WCF, and the wider LORT team handover report

Ability to triage issues, often complex in nature, from a range of enquires prior to relevant escalation to Public Health consultants

Demonstrate a strong commitment to tackling a wide range issues of in a non-departmental manner

High levels of energy, stamina and resilience with the ability to confidently lead a team of responders and administrators and with the ability to direct and/or delegate tasks, responsibilities and authorities effectively

Dealing with highly sensitive and/or confidential matters in relation to local outbreak responses

Excellent organisation, planning and communication skills, with the ability to manage a busy workload, often with conflicting priorities and tight deadlines, whilst remaining calm under pressure

Expert analytical and judgemental skills to analyse, interpret and communicate complex situations

Must be able to accurately summarise and convey complex information

Ability to work enhanced hours on a rota basis over a 7-day week from Wildwood with flexible working arrangements

Excellent Leadership, coaching, supporting and team building skills, as well as being comfortable working in a matrix environment

A relentless focus on prioritising along with embedding and evaluating progress routinely and regularly

Active knowledge of working with key partners in delivering shared outcomes

To work collaboratively with a range of agencies, organisations and practitioners

Knowledge of Council operations, services, objectives, policies and procedures or knowledge of Partner objectives e.g. Health, CCG, District councils, PHE

To contribute to effective business planning and performance management to support the drive to continuous improvement and work with other managers to ensure that innovative solutions are sought to support improvements and respond to changing needs and challenges

To support, as requested, the strategic planning of service and policy development which responds to assessed need and is compliant with national, regional and local standards. 

To contribute to key service and strategic plans, which are regularly monitored and used to ensure delivery of key local and national service objectives

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Nana Kyeremeh on 0208 514 9137 or Email nanayawk@4recruitmentservices.com