Manchester- Senior Assessment Officer
|Job Title:||Manchester- Senior Assessment Officer|
|Salary:||£22 per hour|
|Contact Name:||Nanayaw Kyeremeh|
|Job Published:||about 1 year ago|
Manchester – Senior Assessment Officer
Location: Poland Street, Manchester, M4 6BH
Contract: Initial 3-month contract with further extensions
Hours: Full Time – Monday – Friday
Payrate: £22 an hour
Undertaking triaging and assessment of applications for Blue Badges made under the 'subject to further assessment' criteria
Key Role Descriptors:
The role holder will work to provide direct support for service users and their families in accordance with statutory responsibilities and local and national policies and procedures in order to secure positive outcomes for the customer.
The role holder will work with City Council colleagues, partner agencies and stakeholders to effectively manage and plan for present and future risk situations of service users.
The role holder will assess and plan person-centred packages to meet the individual needs of service users to promote their independence.
The role holder will supervise and develop students and trainees and actively contribute to the development of other staff.
Key Role Accountabilities:
Develop and manage a relationship to support service users and their families in line with statutory obligations through complex decision making to allow service users to access improved future opportunities.
In conjunction with partner agencies and stakeholders, effectively assess and plan service users’ individual needs to ensure positive outcomes for Manchester residents.
Develop positive and effective solutions in all aspects of service delivery and engagement, focusing on the quality of outcomes for service users.
Collaborate with internal and external colleagues and stakeholders to actively contribute to the development and delivery of the service within Manchester City Council and partner organisations.
Engage with stakeholders in the private and public sectors and across local communities to encourage a collaborative and transparent approach that promotes service users’ needs across a range of existing and new initiatives.
Efficiently maintain accurate and appropriate records in accordance with statutory targets and City Council, local and national policy and procedures to evidence achievement of service targets and improvements in delivery.
Roles at this level may be required to manage a range of assigned resources, which may be human, financial or other, to ensure continuous improvement in service delivery.
Staff management duties may be either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers.
Personal commitment to continuous self-development and service improvement.
Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy or other vacancies in your area please contact Nana Kyeremeh on 0208 514 9137 or Email firstname.lastname@example.org
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