Oxfordshire County Council - Systems Officer

Oxfordshire County Council - Systems Officer

Location: OX16 5TE

Contract: On - going contract with view to become perm

Hours: Full time – Monday to Friday – 9:00am to 5:00pm.

Payrate: £12.95 to £14.38 an hour (Depedning on experiance)

Additional Information: We have offices in Banbury, Oxford, and Abingdon although the team these positions will be working in is mostly working remotely.  We can discuss with successful applicants which is most suitable

Description: There are several different roles and although the skill set is similar the roles will include:

Data Control team - this team is responsible for setting up information in the Social Care finance systems to allow providers and individuals to be paid accurately and on time.  this position will also be responsible for supporting providers through the fee uplift process. The main purpose of this role is the checking and entering of complex care data into social care systems, including completing contractual administrative tasks to support the completion of; appropriate and accurate payments and charges. To be the second line support for contacts and enquiries into the team; responsible for the accurate capture and recording of activity undertaken in relation to referred contacts, as well as assessing priority and requirement to escalate to lead officers or manager.  The officer will be required to liaise with colleagues, suppliers and people in receipt of services as required and will also resolve system data errors/issues as part of sustained improvements for optimal efficiency and effectiveness and ensuring compliance with all legal requirements. 

Direct Payment Audit Officer - this role will involve checking that people who receive a direct payment to pay for care are spending their money appropriately.  The post holder will need to be able to communicate with individuals and professionals across the organisation.