Oxfordshire - Customer Service Advisor

To be the first point of contact for people contacting with enquiries about the services we provide via telephone, email, webchat, social media and face-to-face.

You will be responsible for dealing with the enquiries we receive effectively, with a friendly manner, and for creating a positive impression of the company by using your knowledge of our services to get the best possible outcomes for our customers.

This post holder is responsible for ensuring that all relevant policies and procedures are adhered to, and concerns are raised in accordance with these policies.