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PA to Head of SEND - Solihull MBC

Job Title: PA to Head of SEND - Solihull MBC
Contract Type: Contract
Location: Solihull
Salary: £12.69 - 12.69 per hour
REF: NYKLH44142021
Contact Name: Nanayaw Kyeremeh
Contact Email:
Job Published: over 1 year ago

Job Description

Solihull Metropolitan Borough Council - PA to Head of SEND (Head of Children’s Services)

Location: Manor Square, Solihull, West Midlands, B91 3QB.

Contract: Initial Six-Month Contract with Possible further extension.

Hours: Full Time – Monday to Friday – 9:00am to 5:00pm.

Payrate: £12.69 an Hour.

Role Purpose:

PA, project and management support to the Head of Service SEND and the Management Team within SEND

Provision of a professional, effective and efficient secretarial support service directly to Head of SEND and more widely for the whole of the Children’s Services Leadership Team.

Role Responsibilities

PA support

To help the Head of SEND and START Team Manager manage output, workflow and deadlines.

Taking a forward-thinking and pro-active approach to calendar management, task prioritisation and logistical organisation

Ensuring the Head of Service is prepared for meetings and has everything needed to be in the right place at the right time.

The focus being on a paperless approach to meetings where appropriate.

Prioritise, acknowledge and distribute incoming email and correspondence.

Organise and maintain a shared filing system across SEND.

Screening telephone calls, enquiries, requests and complaints, and handling them when appropriate.

Responding to complaints and tracking them through the directorate’s complaints process.

Tracking actions and reports to be completed by the Head of SEND and SLT SEND to the necessary deadline.

Meeting and greeting visitors at all levels of seniority.

Management support:

Divisional/Senior Leadership Teams and other Directorate/Service Groups:

Management of the forward plan, agenda and meeting arrangements

Production of reports and presentations as necessary

Attendance and minuting of meetings at various locations across the borough.

Management and tracking of actions.

Ensuring integration with the forward plans and agenda for other groups, including the Directorate, Corporate and Operational Leadership Teams, the Cabinet and the Scrutiny Boards.

Cabinet and Scrutiny Boards:

Helping the Assistant to DCS to ensure that reports to Cabinet, Cabinet Member and Scrutiny Boards are produced and uploaded.

Liaising with the Cabinet Member and other Members on the production of reports and any other matters connected to the work of the Head of Service.

Project Support:

Development, organisation and execution of a range of project work on behalf of the Head of SEND with and without supervision.

Research, analysis and interpretation of policy documents and production of briefings/feedback as necessary

Systems and processes

Assist in the re-design, implementation and maintenance of office systems and environment in line with the Council’s new ways of working approaches.

In particular, the development of hard and soft filing systems and workflow processes.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Nana Kyeremeh on 0208 514 9137 or Email