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Payroll & Pension Service Manager-Gloucestershire

Job Title: Payroll & Pension Service Manager-Gloucestershire
Contract Type: Temporary
Location: Gloucestershire
Salary: £26.35 - 26.35 per hour
REF: ADLH110101
Contact Name: Amber Debens
Contact Email:
Job Published: 16 days ago

Job Description

Payroll & Pension Service Manager – Gloucestershire

Salary: £ 26.35 Per Hour

Full Time (35 hours per week)

Role Purpose:

The Payroll & Pension Service Manager is member of the BSC senior leadership team.  Whilst the role focusses on delivering high quality, efficient and cost-effective payroll and pensions administration services that meet statutory and legislative requirements they work closely with peers in order to ensure that all BSC services are constantly improved; are responsive to customer needs; provide value for money and support Council business objectives.


  • Provide operational and strategic leadership for the large payroll & pensions service teams and demonstrate flexibility and ability to pick up wider BSC service area issues/responsibility as needed to support the delivery of transactional business services across the Authority.
  • Provide strong management and leadership and be a role model, supporting and developing staff to achieve their very best and encouraging cross skilling and movement of staff who work for the benefit of the entire BSC.
  • To manage & control budgets allocated to the section
  • To identify opportunities to grow and improve the BSC and generate new income streams, providing information and support to the Customer Service Manager to follow-up opportunities.
  • To develop strong customer relationships and actively manage the customer interface effectively and, by promoting and improving services, achieve high levels of customer satisfaction
  • Identify with customers how the BSC can improve and build on productive relationships encouraging feedback.  Working with the Customer Service Manager and other colleagues, identify solutions and allocate resources from your service areas to support successful implementation


  •    Experience of leading and managing payroll and/or pensions teams in a performance culture to achieve measurable outcomes.
  •    Experience of using ERP systems to deliver payroll service (such as SAP)
  •    Ideally having been involved in the implementation of an ERP solution
  •    Experience of supporting, coaching and developing staff to achieve their very best.
  •    Management of significant budgets
  •    Project management experience
  •    Experience of managing services to meet the requirements of stakeholders and managing interfaces with those stakeholders
  •    Experience of establishing and delivering significant external contracts
  •    Experience of working within the public sector is desirable but not essential.

We offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Amber Debens 0208 514 9148

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