Specialist Travel Administrative Officer - Shropshire

Specialist Travel Administrative Officer - Shropshire

Location - Highways Depot, Longden Road, Shrewsbury, Shropshire, SY3 9EL

Contract:  initial 6 -month contract with possible further extension

Hours:  37 hours per week (9-5)

Pay: up to £10.41Per hour (depending on experience)

Job purpose:

Provide strong and highly effective administrative support to the specialist travel and Fleet Services Team. Actively support transport requests and applications for Adult Social Care clients accessing transport. Procuring and organising transport for vulnerable passengers ensuring their needs are met.

The primary purpose of the role is to:

• Assist in the co-ordination and monitoring of fleet services and staff, liaising closely with the Specialist Travel Team

• Inputting as directed route, passenger, and other data in the ONE system and any other systems for all transport services provided by PTG

• Provide administrative support to all Teams within Passenger Transport Group including Entitlement, Contracts and Payments Teams when required

• Assisting in procuring contracted and voluntary transport services in the area as directed

• Assisting in the email quoting process within the terms of the Council’s Contract Rules as directed

• Assisting in providing a full range of customer care services, offering polite, timely, friendly, and supportive assistance to all customers in the context of resolving their concerns and complaints and addressing any other issues  

• Assisting in resolving all service problems and difficulties that may arise

• Assisting in the development of all computerised systems

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Deanna Clarke on 020 8514 9152 or Email DeannaC@4recruitmentservices.com