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Welfare Rights Officer - Bolton

Job Title: Welfare Rights Officer - Bolton
Contract Type: Temporary
Location: Bolton
Salary: £14 per hour
REF: dcmc10082
Contact Name: Deanna Clarke
Contact Email:
Job Published: about 1 month ago

Job Description

Welfare Rights Officer - Bolton

Location: Victoria Square, BL1 1RU

Contract:  initial 8 -month contract with possible further extension

Hours: 18.5hours per week

Pay: up to £14 Per hour (depending on experience)

Job purpose:

To provide comprehensive and specialist welfare benefits casework, advocacy, and tribunal representation to benefit claimants. To provide support and training to internal staff and other agencies.

The primary purpose of the role is to:

  • Provision of a comprehensive welfare benefits advice service to benefit claimants, carers, social care service users and their representatives. This will be by telephone, in writing, email, office interview, video conferencing  and home visit or outreach location as appropriate.
  • Provision of a Welfare Rights consultancy service to staff in Bolton Council and staff in external organisations and peer support to colleagues in the team.
  • Provision of associated advice and information e.g. money advice, housing advice order to assist in conjunction with ongoing benefit cases. Identifying additional advice and social care needs and signposting and referring to appropriate services.
  • Delivery of casework and advocacy on behalf of benefit claimants including the management of complex casework. Assessment of case prospects and advice on merits and risks. Undertaking negotiation with other services to get the best outcomes for clients.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Deanna Clarke on 020 8514 9152 or Email