I.T

Assistant Information Officer - Hackney

Assistant Information Management Officer – Hackney (Temp Vacancy) Umbrella Pay Rate: £26.00ph Full-Time (37 hours) Job Purpose: Assist with the provision of prompt and effective support for all aspects of information management across the council, through the consistent application of Information Management policies and procedures. Ensure delivery of a high quality user experience, including fit for purpose systems, and high standards of access, availability, usability, usefulness and excellent standards of service. Carry out routine tasks associated with excellent management of information and records. Accountabilities:   Apply effective information handling procedures, including those procedures required to manage formal information access requests. For example requests made under Data Protection, Freedom of Information and other relevant legislation and regulation. Work with colleagues and clients / users to investigate and model business f...

Job Type:

Temporary

Location:

Hackney

Salary:

£26 per hour

Job Ref:

PM680131

School Technician - Camden

School Technician – Camden (Temp Vacancy) Umbrella Pay Rate: £21.00ph Full-Time (37 hours) Job Purpose: The role of the Schools Technician (SDE Post) Level 3, Zone 1) is to support the provision of IT infrastructure in Camden Schools, respond to customer requests, problem resolution and service request operation that meets the needs of the Schools IT Support Service customer base and the wider Council; having a strong customer service ethos. Accountabilities:   Routinely attend school and council sites for the purpose of completing customer requests. To provide technical support (also known as second line support) in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software  To strive to meet and exceed SLA performance targets To assist in the provision of more technical support involving specialist areas such as: networks, servers, information...

Job Type:

Temporary

Location:

Camden

Salary:

£21 per hour

Job Ref:

PM679659

Technical Support Officer - Uxbridge

Technical Support Officer – Uxbridge (Temp Vacancy) Umbrella Pay Rate: £14.00ph Full-Time (37 hours) Job Purpose: Delivery of complex technical and core administrative support to teams, meeting performance targets and embedding a culture of “Putting our residents first” where continuous service improvement is maintained. Accountabilities:   No direct supervisory responsibility however may be required to assist in induction and training of peers and new employees. Demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council's vision of ‘putting our residents first’. Respond to customer queries and escalate issues and messages to the technical managers and professional workers Commitment to the highest level of service delivery Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of service d...

Job Type:

Temporary

Location:

Uxbridge

Salary:

£14 per hour

Job Ref:

PM677039