Homeless Assessment - South Glamorgan

Homeless Assessment – South Glamorgan (Temp Vacancy)

Pay Rate: £14.44ph

Full-Time (37 hours)

Job Purpose:

To undertake homeless decisions in accordance with the Councils legal homeless duties.  To ensure decisions are undertaken in a methodical way, recording information accurately and making timely decisions. Providing notifications of decision to clients and dealing with enquiries with high quality customer service.

Accountabilities:  

• To assist in the delivery of a comprehensive legal homeless decision-making service.  To make high quality decisions, in a timely manner supported by clear and informative decision letters.
• Undertaking in-depth investigations to verify homeless applications.
• Providing housing advice and information with the emphasis on preventing homelessness as a key objective. 
• To undertake an in-depth assessment of support needs for clients presenting to the service aiming to understand the root cause of their housing issue and ensure appropriate support is provided.      
• To work in partnership with clients to provide effective and creative housing solutions by evaluating their housing situation and support needs. 
• To create bespoke personal housing plans for clients giving achievable goals 
• To ensure excellent customer service is achieved to ensure clients have a supported journey through the service.
• To ensure that client’s case notes are up to date and procedure followed to ensure accurate recording of decisions and outcomes.
• To apply the ethos of a psychologically informed environment together with an understanding of the effects of adverse childhood experiences on a client. 
• To ensure service provided meets the objectives, targets and quality standards achieving high levels of customer service and satisfaction complying with Council’s Policies and Procedures.
• To ensure that the principles of the General Data Protection Regulations 2018 are adhered to.
• To actively support the development of current and emerging technology.

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact  parbejm@4recruitmentservices.com