Housing Officer
Job Title: | Housing Officer |
Contract Type: | Contract |
Location: | West Midlands |
Industry: | |
Salary: | Rugby, £20.41 - £22.87 |
REF: | BSHOUSOFFRUG |
Contact Name: | Bal |
Contact Email: | gpadmin@4recruitmentservices.com |
Job Published: | 8 months ago |
Job Description
DUTIES & RESPONSIBILITIES INCLUDE:
- Deliver housing management services to tenants, maintaining high standards of customer care.
- Provide advice and support to tenants through various channels, including office interviews, home visits, and telephone/email correspondence.
- Collaborate with internal and external stakeholders to sustain tenancies and provide individual support packages.
- Investigate and process housing management requests such as tenancy transfers and mutual exchanges in compliance with legislation.
- Manage complaints of anti-social behaviour and neighbour disputes, taking appropriate action in conjunction with relevant agencies.
- Conduct regular estate visits and health/safety inspections to ensure effective management of housing stock.
- Maintain accurate records and prepare reports on statistical data for service monitoring and improvement recommendations.
ESSENTIAL REQUIREMENTS:
- Have an understanding of the current housing issues and the local and national political and social framework within which local authority housing services operate.
- Knowledge of Health and Safety policies and legislation.
- An understanding of the welfare benefit system.
- Full UK driving license and access to own transport for business use.
A full JD is available upon request.
What we offer:
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
To discuss this vacancy in further detail or any other vacancies, please contact our Team on 0800 988 6307 or email gpadmin@4recruitmentservices.com.
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