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Hub Support Assistant - Early Help - West Sussex

Job Title: Hub Support Assistant - Early Help - West Sussex
Contract Type: Contract
Location: West Sussex
Salary: Umbrella Rate
Contact Name: Kasey Sanders
Contact Email:
Job Published: over 1 year ago

Job Description

Hub Support Assistant - Early Help - West Sussex

Are you a passionate, dedicated Hub Support Assistant looking for your next role? 4Recruitment Services are recruiting a Hub Support Assistant to work in The Early Years Services in the West Sussex Area.

Pay Rates: £10.00 - £12.10 per (Umbrella Rate)

About the Job of Hub Support Assistant: (Full Job Description Available)

About the job As a Hub Support Assistant, you’ll play a key role in ensuring our full-time family hubs are safe, welcoming and accessible for families, children and young people.

You’ll work as part of a dedicated team within both our family hubs and local communities, providing information, advice and guidance around a range of issues to families, children and young people aged 0-25.

A key aspect of the role will be providing practical support to families experiencing crisis, including organising food parcels.

Helping to provide a safe and welcoming space for young people through the Find It Out (FIO) offer is essential.

You’ll be able to speak confidently with young people, understand their needs and be able to help them access appropriate support, at a time that suits them, including after school hours.

DBS check is a requirement of this post Required experience and skills (These will be used as the shortlisting criteria)

Key Skills

  • Good communication, customer service and interpersonal skills in order to interact effectively with the general public and act as a point of information / advice / guidance where appropriate.
  • Good interpersonal skills with the ability to confidently work with children, young people and families e.g. dealing with complex queries and family issues, responding appropriately to challenging behaviour such as aggressive or distressed individuals.
  • Ability to work as part of a team completing shared tasks in order to deliver a service to others.
  • Ability to meet set deadlines and to understand when problems need to be referred upwards, e.g. in responding to complaints promptly for a quick accurate solution.
  • Analytical and judgement skills in order to effectively assist with customer queries.
  • Proficient IT skills, using Microsoft Office Suite, in order to be able to use the Service computerised databases, photocopiers, scanners and the internet.
  • Experience of team working
  • Valid and full driving licence and access to a vehicle / ability to travel around the county independently

Essential Requirements:

  • 4 GCSEs with A-C (9-4) passes including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
  • An IT qualification or equivalent experience demonstrating good working knowledge of IT systems / procedures.
  • Experience of dealing with the public and providing excellent customer service, including providing specialist information, advice and guidance
  • Experience in the delivery of child or family support services in the statutory or non-statutory sector
  • Right to Live and Work in the UK
  • Current DBS on the Update Service

What we offer:

  • Access to the 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment
  • You will have a Passionate Dedicated Consultant helping you find the shifts you are looking for with a Contactable 24-hour Support for any out of Hour queries.
  • When registering you will be going through our efficient Compliance Service.
  • Free Occupational Health Fitness to Work Certificate

We also offer an outstanding referral scheme for any Nurse friends or colleagues.

If you are a Hub Support Assistantand would like to express your interest, please contact us for this great opportunity by calling on 0808 178 4445(option1) and speak to Kasey Sanders Or email on,