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Neighbourhood Housing Response Officer

Job Title: Neighbourhood Housing Response Officer
Contract Type: Contract
Location: North West
Salary: £21.06 per hour
Contact Name: bal
Contact Email:
Job Published: 27 days ago

Job Description

4Recruitment Services are seeking  a Neighbourhood Housing Response Officer  to provide a customer facing service to a patch of properties within the  Bolton area.

As a Neighbourhood Housing Response Officer, you  will be required  to:
  • Develop and deliver neighbourhood plans and local offers.
  • Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work.
  • Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers.
  • Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate.
  • Liaise with other departments on neighbourhood improvements and services
  • Visit customers in breach of their tenancy or lease agreement where tasked to do so
  • Visit customers who may require additional support and assess whether they require on going tenancy sustainment.
  • Conduct viewings and sign ups or tenancy assignments.
  • Conduct evictions and attend stay hearings.
  • Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits.
  • Assist with major incidents and the decanting of tenants
  • Travel across various estates so the successful candidate must be able to drive and have access to their own vehicle. There maybe a possibility of being asked to cover other patches (Warrington and Manchester) this will be discussed at interview stages.
  • Experience of providing good customer service
  • Experience of dealing with customers in person
  • Experience of working with external partners
  • Experience of working to plans and targets
  • The ability to exercise good judgement
  • Full UK driving license and access to own transport for business use.
What we offer:
  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on 0800 988 6307 or email