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Tenancy Specialist Team Leader

Job Title: Tenancy Specialist Team Leader
Contract Type: Contract
Location: Islington
Salary: £30 per hour
REF: AK050624
Contact Name: Abbie Keating
Contact Email:
Job Published: 10 days ago

Job Description

Tenancy Specialist Team Leader - Islington

Full Time



  • Ensure the Tenancy Specialists (TS) are provided with strong, effective and positive management that establishes a culture which drives positive performance and delivers high levels of customer satisfaction.
  • Positively promote and embed organisational values and ways of working.
  • Provide guidance and support to TS to build a high level of individual and team knowledge and expertise in areas of ASB and tenancy fraud.
  • Ensure that TS have a thorough understanding and comply with organisation’s policies, procedures and business processes.
  • Work with the Neighbourhood teams to map ASB hotspots and identify positive medium term and longer term solutions to ASB, inform the local Neighbourhood Plans and local offers.
  • Work with local partner agencies to ensure an effective multi agency response to serious or persistent problems of ASB and tenancy fraud.

To find out more information please contact Abbie @

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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