Homeless Assessment Officer - Adult Services- Liverpool

Homeless Assessment Officer - Adult Services- Liverpool

Are you a passionate, dedicated Assessment Officer looking for your next role? 4Recruitment Services are recruiting for an Assessment Officer to work within the Adult Services & Homeless Services in and around the Liverpool area.

Pay Rate: £13.06-£16.27 per hour

What you will be doing:

• To investigate and determine the status of those presenting as homeless as referred to the team.
• To undertake direct work with clients via home visits where appropriate to provide potentially homeless applicants with a full appraisal of their situation identifying and discussing a range of options for them to consider.
• To work in a flexible manner across the Housing Options Service and to cover for other posts of the same grade as necessary.
• Availability / requirement to work from (or into) any location within the city boundary and to conform to the standards and working practices of each location utilised by the service.
• To provide a range of assistance and support to prevent homelessness including work relating to asylum seekers, mortgage rescue scheme and when necessary representing clients at court hearings in regards to possession proceedings.
• Post holder will be expected to staff and work from a duty / reception desk from time to time as directed by the Service Manager.
• Post holder will be expected to use the electronic calendar and input into the E-Rota system.
• Post holder will participate in the services out of hours on call rota and undertake some other out of hours work.
• To carry out any other tasks reasonably required of the post holder.
• To ensure compliance with the Council’s policies on diversity, equal opportunities and health and safety.
• To carry out the duties and responsibilities of the post with full regard to the Council’s Equal Opportunities Policy and any other policies and good practise guides, and undergo such training as may be required in relation to these policies and guidelines.

Essential Requirements:

• Substantial experience of interviewing and negotiation skills including direct experience of working to prevent homelessness.*
• Experience of homelessness and housing advice work.*
• Experience in working with vulnerable client groups.
• Knowledge of the social and financial costs of homelessness to individuals, the local authority and other relevant bodies.
• Knowledge of Landlord and Tenant, Immigration, Welfare Benefits and relevant Social Services legislation.
• Experience of effective interviewing skills.

Skills & Abilities:

• Ability to think creatively in finding solutions to preventing homelessness.
• Effective communication skills both verbal and written.
• Confident user of information technology applications to include database input, word processing, and email.
• Ability to negotiate and work assertively, yet in a sensitive manner, with those who are potentially homeless to ensure that they achieve a realistic understanding of their situation and to discuss the options available to them.
• Ability to investigate issues in a sensitive manner.
• Ability to accurately record statements and findings.*

What we offer:

• We will offer you Excellent & Competitive Rates of Pay, Organised Local Interviews and Free Uniform.
• Flexible hours
• Access to the 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment
• You will have a Passionate Dedicated Consultant helping you find the shifts you are looking for with a Contactable 24-hour Support for any out of Hour queries.
• When registering you will be going through our efficient Compliance Service.
• Free Occupational Health Fitness to Work Certificate (if Required)

We also offer an outstanding referral scheme for any Nurse friends or colleagues.

If you are an Assessment Officer and would like to express your interest, please contact us for this great opportunity by calling on 0808 178 4445(option1) and speak to The Care Team Or email on, Careteam@4recruitmentservices.com