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Control Centre Operator - Rugby

Job Title: Control Centre Operator - Rugby
Contract Type: Contract
Location: Rugby
Salary: £12.38 - 12.38 per hour
Start Date: ASAP
Duration: TBC
REF: BF917444123
Contact Name: Billy Fagg
Contact Email:
Job Published: about 1 month ago

Job Description

Control Centre Operator - Rugby

£12.38 per hour

Contract – Full Time


  • To provide a dedicated, sensitive and responsive service to all customers who are connected or approach the Control Centre.
  • To respond to calls connected to the Control Centre and take the appropriate
  • action to resolve them in line with policy and procedure, for example attending on site.
  • To respond to out of hours calls.
  • To activate the Emergency Plan should the need arise.
  • To work together as part of a team, ensuring continuity of the service, to 

provide a 24 hour service every day of the year, by operating a shift system.  Also to provide short notice, emergency cover in the event of unforeseen absences of colleagues.

  • To maintain up- to-date and accurate records of all residents, calls, incidents
  • and equipment connected with the Control Centre, demonstrating in all cases that policy and procedures were followed and describing the final outcome.

To find out more information please contact Billy and

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.