Helpdesk Administrator
Job Title: | Helpdesk Administrator |
Contract Type: | Permanent |
Location: | Reading |
Industry: | |
Salary: | £23k - 24k per year |
REF: | jmHelpdeskRG2 |
Contact Name: | Jordan Mascall |
Contact Email: | enquiries@4recruitmentservices.com |
Job Published: | almost 2 years ago |
Job Description
Job Title: Helpdesk Administrator
Salary: Up to £24,000
Location: RG2 6GF
Shift: Monday to Friday, 8am till 5pm – (37 Hours per week).
Duties may include but are not limited to:
Maintain the Helpdesk function with the timely answering of all telephone, email and in person enquiries.
To Ensure that all urgent faults are escalated accordingly.
To Pass third party faults through to relevant person(s) or sub-contractors to Follow up on all reactive calls logged before they become overdue to Collate daily/Weekly/Monthly statistics
Requirements:
Must possess 2 years’ experience within a similar role
Recruitment is done in line with safe recruitment practices. 4RS is an equal opportunities employer.
If interested, please submit an updated CV for consideration
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