Network Engineer - Enfield

Network Engineer – Enfield (Temp Vacancy)

Umbrella Pay Rate: £20.10ph  

Full-Time (37 hours)

Job Purpose:

• To deliver day to day operational service delivery of specific Council infrastructure Network or applications with or without the guidance and/or supervision of a more senior member of staff.
• The post holder works under broad direction (work is often self-initiated), influences organisation, customers, suppliers, partners and peers on the contribution of own specialism, performs an extensive range and variety of complex technical and/or professional work activities, and advises on the available standards, methods, tools and applications.
• The demands of this role the demands of this role involve managing several competing activities, with clear deadlines, on a regular basis, with a range of complexities, predominantly operational, including decisions that could impact the delivery of the service to one or more services within the Council. This service may be provided 24 x 7 x 365. As such, there may be times when the post holder is required to be available out of hours, including weekends.

Accountabilities:  

• Support the relationship between the business and Digital Services in a transparent way
• Liaise directly with all business departments and develop relationships, to support delivery council business outcomes are reflected in Digital Services objectives
• Work with Service Managers and Functional Leads to ensure delivery of all services
• Accountable for operational Network Service Delivery across Digital Services and the rest of the organisation to ensure Enfield Council needs are met.
• Act as escalation point to for the service.
• Support continuous review of operational and performance insight, trend analysis and develop a coherent view of process, supplier and organisational performance across Digital Services
• Support the Service Level Management Process, proposing options for changes according to needs identified by the Service Delivery Managers.
• Change authority for Digital Network related systems, may also have delegated authority for approval of changes for other domains
• Support the Service Level Management Process, working to agreed service levels, proposing options for changes based on needs identified by the Service Delivery Managers.
• Support the Change process for the functional area. May also have delegated responsibility for change for other functional areas.
• Support control of the lifecycle of relevant service changes, enabling beneficial changes to be made with minimum disruption to the Digital Services
• Control the lifecycle of Digital Network service changes, enabling beneficial changes to be made with minimum disruption to the Digital Services
• Be the Council’s expert in the business use of the Department’s Network Systems, taking the initiative to keep skills up to date and to maintain an awareness of developments in the ICT industry
• Liaise between the Department and the Delivery Management and Programme delivery teams, ensuring the business of the Department(s) is supported by the Council’s network and voice solutions and address/escalate concerns on non-delivery or poor performance of projects or systems through the relevant team managers
• Ensure that the consistent delivery of solutions and services meet the quality requirements of the organisation and satisfy stakeholder’s needs
• Any other duties reasonably requested by management
• Carry out all accountabilities in compliance with the Council’s Policies and Procedures

We offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact  parbejm@4recruitmentservices.com