Payroll and people advisor - Essex

Payroll and people advisor – Essex / Chelmsford

£28,432 per annum

Fixed term contract – Full Time

Key Accountabilities

• Responsible for ensuring data input is accurate to ensure payments and deductions are correctly administered, in line with statutory and contractual requirements e.g. Pensions contributions. Where possible supporting and guiding employees in using self-service.
• Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements (SLAs).
• Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting.
• Support the requirement for ensuring the integrity and security of personal, contractual and financial information, to meet legislation and Council policies.
• Work collaboratively within a team, to ensure work is processed and delivered to a high standard, ensuring quality of outputs.
• Responding effectively to customers’ enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting.
• Supports the drive to improve the service and quality of outputs and system testing to ensure customer expectations are exceeded.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

To find out more information please contact Mason at MasonM@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.