Reading - Commissioning Officer

Reading – Commissioning Officer

Location: The Civic Offices, Bridge Street, Reading, RG1 2LU

Contract: Contract to March 2022

Hours: Full Time

Payrate: £350 a day

Description:

We are looking for a Quality Officer.

Ideally candidate will be based within travelling distance of Reading due to need to visit services.

To support Reading Borough Council’s commissioning and contracting of good quality care and support services for vulnerable adults.

To monitor the provision of contracted care and support services against the requirements set out in contracts and specifications and in accordance with internal policy and procedures.

To seek information from, and provide information to, others on the quality of care and support services – including internal officers, service users and carers, service providers and relevant statutory authorities.

To liaise with internal teams and service providers to support a continuous improvement culture and to address and resolve issues regarding poor quality services or compliance issues.

To assist with the development and implementation of quality monitoring policies, procedures and systems

To monitor and support improvement in the quality and performance of services in Reading contracted by Adult Social Care in line with agreed Quality and Performance Policy and Procedures.

This will include:

Carrying out planned or unplanned visits to service providers to review the quality of services against agreed standards or to investigate complaints or concerns.

Collating and analysing issues received from stakeholders in order to rate providers risk status

Collating and analysing quarterly performance returns from providers

Developing Improvement Action Plans with providers and supporting and monitoring their delivery

To support Contracts and Commissioning Officers with information relating to breaches of contract

Writing reports providing information on the quality and performance of services and identifying risk areas and proposing action.

Working collaboratively and sharing information with other key officers such as Contracts and Commissioning Officers, the Safeguarding Team, Complaints Team, Care Procurement Team,

Workforce Development Team and Care Management Teams. Additionally to liaise with the Care Quality Commission and Links as required.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Nana Kyeremeh on 0208 514 9137 or Email nanayawk@4recruitmentservices.com