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Rugby - Benefits Quality Assurance

Job Title: Rugby - Benefits Quality Assurance
Contract Type: Contract
Location: Rugby
Industry:
Salary: £23.08 - 23.08 per hour
Start Date: ASAP
Duration: TBC
REF: BF25012023
Contact Name: Billy Fagg
Contact Email: Enquiries@4recruitmentservices.com
Job Published: about 1 month ago

Job Description

Rugby - Benefits Quality Assurance

£23.08ph

Contract – Full Time

Duties/Responsibilities:

  • To support Benefits Officers with the administration and payment of claims for Housing Benefit, Tax Reduction and Discretionary Housing Payments.
  • To ensure that all decisions are made in accordance with legislation, local policies and procedures.
  • To undertake risk-based quality checks to identify training and performance issues.
  • Five years’ experience of making decisions and administering Housing Benefit and Tax Reduction.
  • Experience of making decisions and administering Discretionary Housing Payments.
  • Three years’ experience of undertaking quality checks, identifying training and performance issues.
  • A good understanding of the Housing Benefit and Tax Reduction legislation used for decision making. 
  • This includes an excellent understanding of the criteria for supported accommodation claims.
  • Proficient in using the Civica Open Revenues system.
  • Experience of using IT systems to input and retrieve information accurately.
  • Experience of supporting team members with the delivery of Housing Benefit and Tax Reduction.
  • To undertake a full caseload review of all supported accommodation Housing Benefits claims and update the system accordingly in line with DWP requirements

To find out more information please contact Lily at Lilye@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.