Housing Officer - Walthamstow

Housing Officer - Walthamstow

Are you a passionate, dedicated Housing Officer looking for your next role? 4Recruitment Services are recruiting a Housing Officer to join a team based in Walthamstow, London (office based). 

Pay Rates: £17.27 - £21.82 per hour

Housing Officer role: Full JD Available

• To support and assist residents to comply with the terms of their tenancy and lease agreement, be satisfied with their home and local environment and be active members of their community.
• To work with partners and statutory agencies to ensure that breaches of the tenancy agreement are acted upon and corrected using all types of enforcement action.
• Process casework ensuring legislation and agreements are used to resolve contentious situations.
• To work with the lettings team to effectively manage empty properties in accordance with procedures including carrying out introductory tenancy visits and following the introductory tenancy process.
• Carry out estate inspections as required.
• Identify residents with particular support requirements and refer them to appropriate services.
• Participate in project teams to advice of issues.
• Maintain records and reports.
• Manage escalated or complex customer issues within the specialist area. 
• From good working relationships and communicate effectively with internal and external organisations.

Essential Requirements:

• Relevelant qualification
• Numeracy and Literacy qualification
• Knowledge of current housing and public sector issues
• Previous housing officer experience
• Able to manage a complex workload and demonstrate experience of using various tools to deal with tenancy breaches
• You Must Have Right to Live & Work in the UK
• Enhanced DBS Certificate registered onto the update service

We also offer an outstanding referral scheme for any Housing Officer friends or colleagues.

If you are a Housing Officer and would like to express your interest, please contact us for this great opportunity by calling on 0208 514 9110 and speak to Sammy Davis Or email on, sammyd@4recruitmentservices.com 

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

Numeracy and literacy qualification