London Borough of Havering - Business Support Officer
Job Title: | London Borough of Havering - Business Support Officer |
Contract Type: | Temporary |
Location: | Romford |
Industry: | |
Salary: | £13 per hour |
REF: | DCPM26/10/22/1 |
Contact Name: | Deanna Clarke |
Contact Email: | deannac@4recruitmentservices.com |
Job Published: | over 1 year ago |
Job Description
London Borough of Havering - Business Support Officer
Mercury House, Mercury Gardens, Romford, Essex, RM1 3RX
Umbrella: £13.00ph – On going contract
Hours Per Week : 36.00
Start Time : 09:00
End Time : 17:30
"Business Support Officer Adult Social Care To be able to work in a fast pace multi matrix management team - To be able to show flexibility and switch from one task to the other whilst prioritising your workload - Have experience in completing a variety of administrative tasks - To provide excellent customer service - To be confident with IT applications such as MS Word and MS Excel - Have experience with inputting data on various CMS data bases - Be solution focused
The primary purpose of this role is to provide a reliable, high quality administrative and support service to Adult Social Care. The key objectives are:
• Contribute to the development of the Business Support Team ‘service offer’ helping
to professionalise and future-proof administrative and support services by participating
in task-finish working groups.
• Identifying any potential issues with administrative processes and escalating to Team
Leaders.
• Assessing any service complaints received and escalating to a Team Leader
where appropriate.
• Promoting the “Self-Serve” ethos across departments.
• Responsible for owning and proactively managing and prioritising tasks to a
successful conclusion.
• Sharing learning and best practice with peer groups as appropriate.
• Providing high quality, consistent, efficient, and effective support services within
agreed timescales.
• Supporting different front-line teams and projects simultaneously.
• Providing high level specialist minute-taking support to all service areas across adult Social Care.
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