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Senior Business Support Officer - Catford

Job Title: Senior Business Support Officer - Catford
Contract Type: Temporary
Location: Catford
Salary: £18 per hour
REF: PM0006659D
Contact Name: Parbej Miah
Contact Email:
Job Published: over 1 year ago

Job Description

Senior Business Support Officer – Catford (Temp Vacancy)

Umbrella Pay Rate: £18.00ph

Full-Time (37 hours)

Job Purpose:

To provide customer-focused, efficient and effective administrative and clerical support to the Children’s Social Care workforce, including project support where required. To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within Children’s Social Care. To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review. To provide on-going support and guidance to Business Support Officers.


  • Support, guide and mentor Business Support Officers on all aspects of the work, including providing input into the PES process as required.
  • Receive, sort and distribute incoming and outgoing post (including via electronic systems) for the division.
  • File records in an accurate and timely fashion and maintain electronic or paper filing systems using key systems such as EHM, LCS, ContrOCC.
  • Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
  • Collate, print and distribute documents or materials as required by the team.
  • Organise and support the delivery of events and training courses (including booking venues or catering and arranging travel/accommodation).
  • Organise or support the organisation of staff/ statutory visits, meetings and case conferences (including preparing papers, inviting attendees, booking travel).
  • Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
  • Support the maintenance of records and monitoring for service budgets and contract registers.
  • Manage all internal queries and information requests (only referring more complex queries to Team Managers or Team Leaders).
  • Undertake a range of ICT and mobile phone requests, including training new staff, setting up user accounts, maintaining telephone and email lists, ordering hardware, updating web information and ensure up-to-date awareness and skills to perform these tasks.
  • Perform basic troubleshooting for Microsoft Office, line-of-business systems (and manage requests to external contractors e.g. IT services) and MFDs
  • Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
  • Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
  • Research and collate information for complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.

We offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact