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Telecare Officer - Woolwich

Job Title: Telecare Officer - Woolwich
Contract Type: Temporary
Location: Woolwich
Salary: £17 per hour
REF: PM696324
Contact Name: Parbej Miah
Contact Email:
Job Published: over 1 year ago

Job Description

Telecare Officer – Woolwich (Temp Vacancy)

Umbrella Pay Rate: £17.00ph

Full-Time (37 hours)

Job Purpose:

Greenwich Telecare service is 24hr emergency service for elderly and vulnerable people, supporting them to maximise their independence with the use assistive technology in their own homes.

Customer Services are seeking to recruit x Telecare Officers on a 6-month contract.  

Your role will be to undertake the day-to-day duties of the Telecare service, providing emergency call handling and response to the most vulnerable people in the brough.

In addition, you will offer support to the OOH service and work cross-functionally when required.

The successful candidate will be required to 12 hours shift pattens including nights, weekends, and bank holidays to support the service when needed.

Candidates will also need: -

  • Excellent customer service and interpersonal skills
  • Good understanding of the Telecare service, Assistive technology and alarm receiving platforms
  • To be Enthusiastic and committed to delivering professional and high-quality service
  • To be able to deal with customers who are distressed/stressed/vulnerable over the phone and in person
  • Excellent communication skills written and oral
  • Be able to work under pressure and on own initiative
  • Be resilient and calm in emergency
  • A full UK Divining licence
  • Enhanced DBS Check

We offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact